Terms of Service
These Terms of Service (“Terms”) govern your use of the services provided by Bluetel Communications Limited (“we,” “our,” or “us”). By using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.
- Introduction
Welcome to Bluetel Communications Limited. These Terms outline the rules and regulations for using our telecommunications services, including internet connectivity, VoIP, e-SIM, and managed IT services.
- Services Provided
We offer a range of telecommunications services designed to meet various needs. Detailed descriptions of our services are available on our website. We strive to provide reliable and high-quality services to all our customers.
- User Responsibilities
Account Information: You agree to provide accurate and up-to-date information when creating an account and to maintain the security of your account credentials. You are responsible for all activities that occur under your account.
Service Usage: You agree to use our services in compliance with all applicable laws and regulations. You must not use our services for any illegal or unauthorized purpose, including but not limited to fraudulent activities, spamming, or distributing malware.
Payment Obligations: You agree to pay all charges associated with your use of our services according to the billing terms in effect at the time a charge is due. Late payments may incur additional fees.
- Service Modifications
We reserve the right to modify or discontinue any aspect of our services at any time without prior notice. We will make reasonable efforts to inform you of any significant changes that may affect your use of the services.
- Termination of Services
We may suspend or terminate your access to our services if you violate these Terms or engage in any activity that we determine to be harmful to our services or other users. You may also terminate your account at any time by contacting our customer service team.
- Limitation of Liability
To the fullest extent permitted by law, Bluetel Communications Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our services; (b) any unauthorized access to or use of our services and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services.
- Indemnification
You agree to indemnify, defend, and hold harmless Bluetel Communications Limited and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees and costs, arising out of or in any way connected with your access to or use of our services or your violation of these Terms.
- Governing Law
These Terms and your use of our services are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of laws principles.
- Dispute Resolution
Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration conducted in accordance with the rules of the Nigerian Arbitration Association. The arbitration shall be conducted in Abuja, Nigeria, and the language of arbitration shall be English.
- Changes to These Terms
We may update these Terms from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website. Your continued use of our services after the changes take effect constitutes your acceptance of the revised Terms.
- Contact Us
If you have any questions about these Terms, please contact us at:
Email: legal@bluetel-co.com
Phone: +234 907 931 7606
Address: 12, Nairobi Street, Off Parakou Crescent, Wuse 2, Abuja