Legal

1. Introduction

Bluetel Communications Limited (“we,” “our,” or “us”) is dedicated to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

2. Information We Collect

Personal Information: We collect personal information that you provide to us, such as your name, address, phone number, email address, payment information, and any other details necessary for providing our services.

Usage Data: We collect information about how you use our services, including data usage, call history, and browsing activities. This helps us to improve our services and provide a better user experience.

Technical Data: We collect technical information from your device, such as IP addresses, device identifiers, browser types, and operating systems, to ensure the security and functionality of our services.

3. How We Use Your Information

Service Provision: We use your personal information to provide and manage our services, process payments, and communicate with you about your account.

Improvement and Development: We use usage and technical data to improve our services, develop new features, and enhance the user experience.

Marketing and Communication: With your consent, we may use your contact information to send you promotional materials, updates, and special offers related to our services.

Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. Data Sharing and Disclosure

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities, such as law enforcement agencies.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data storage, and regular security assessments.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also object to or restrict our processing of your data and request the portability of your information. To exercise these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, communicating directly with you.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@bluetel-co.com

Phone: +234 907 931 7606

Address: 12, Nairobi Street, Off Parakou Crescent, Wuse 2, Abuja

Conclusion

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. By using our services, you agree to the terms of this Privacy Policy.